About Us
We are a fifteen years plus experience freight company, we are a national and international freight and documentation specialists, highest service quality, management and load care.
Quality Policy
We are committed to provide highest quality service, we have all required permissions in USA and Mexico.
We promote continuous improvement philosophy, recently we have implemented the use of the alternate line at international border hence we dramatically improve delivery time.
Mission
To be the leader freight company, giving high quality services at the lowest possible price, based on efficiency and framed by a safety enviroment, working with your company in cost reduction and efficient results.
Vision
To be recognized by our clients and friends as a quality driven, trusted and efficient company who provide highly competitive prices.
Values
Our company identify itself with the next four fundamental values:
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Responsibility: We are committed with our work.
- Tied-up with the company goals.
- Final client oriented management.
- Environment respect.
- Integrity.
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Professionalism: We add value giving results.
- Personal and professional development (values based: to know how to do it, be able to do it, fully equipped and willing to do it)
- Positive attitude.
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Team work: We all are important.
- Respect and solidarity
- Communication.
- Motivation.
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Innovation: We develop safe and profitable solutions.
- Creativity and dynamism.
- Initiative and participation.
- Ability to change.
Goals
Polo Express success lies on the next goals:
- We anticipate to our clients needs by exceeding required standards trough investment, creativity and innovation.
- Establishing and keeping an ongoing dialog with client.
- We chase for excellence through well defined strategies.
- We improve the quality of our services being receptive to comments and suggestions.